Commercial Banking (CMB)
HSBC Commercial Banking serves millions of small, medium-sized and middle-market enterprises, providing commercial customers with a full range of banking services including multi-
currency business accounts, payments and cash management, wealth management and insurance, and global trade and receivables finance, as well as a comprehensive range of financing solutions.
With dedicated Relationship Managers and Business Specialists providing local support and advice in over 60 countries and territories, HSBC helps customers make the most of opportunities for their businesses.
We are currently seeking an experienced professional to join our team.
In this role, you will :
Grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new quality customers, proactively grow international and cross border revenue
Work collaboratively with other Global Businesses, Product and Service Partners within the HSBC group network, to identify opportunities to connect customers to opportunities and strengthen the relationship
Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment
Ensure timely and accurate maintenance of customer information, including Know Your Customer (KYC) requirements, in Group systems
Ensure early identification of problem relationships and take appropriate action
Ensure fairness in all aspects of strategy, product design and delivery, customer literature and correspondence, financial promotions, administration and complaint handling
Support achievement of the HSBC vision, Values, goals and culture in personal behavior, actions and decision making
Provide technical leadership and support technical excellence by searching out external best practice, monitoring technical and professional developments, sharing knowledge and encouraging others to do the same in the best interests of HSBC and its customers
Communicate and adhere to HSBC policy and procedures in order to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise
Contribute to the implementation and monitoring of the application of policies, governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance
To be successful in the role, you should meet the following requirements :
University degree along with 8 years of previous banking management training from an international banking organization
Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
Experience in marketing, business development and portfolio management from within a variety of industries
Proactive, customer-driven approach, with a strong sales and marketing orientation and entrepreneurial spirit
Good communication skills in English and Mandarin
Experience in managing commercial relationships with international needs
Familiarity with Commercial Banking policies and HSBC Global Standards.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. / BS / *
Issued by HSBC Bank (China) Company Limited