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Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future.
Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-
custody and clearing, and corporate trust and loan agency services.
We are currently seeking a high caliber professional to join our team as Global Head of eCommerce (Design, Build & Support) .
Plan, scope, build and deliver projects to meet the desired strategic direction of the business, contributing to and aligning with a product vision set out by HSS Product Management
Ensure an overarching roadmap is created, agreed and executed to deliver platform and process rationalisation in line with eCommerce under the HSS Growth initiative
Develop and build out a leadership team to ensure appropriate resources are secured and deployed to deliver in accordance with the Programme roadmap
Provide close integrated support for the eCommerce product group in the development of the strategy, introduction of new services and technology
Build effective relationships with key clients and act as an escalation point for clients regarding change within this product set
Partner with the product group to form part of the pre-sales process, conveying current and future capabilities to client prospects, and acting as overall lead for any subsequent product build required to on-board client
Extensive interaction with HSS executive stakeholders, across both the business and functions globally, and work with counterparts in other parts of HSBC on initiatives which provide group-
wide benefits, be that streamlining or growth agenda based
Define Critical Success Factors, Key Performance Indicators and other objectives that must be met by each project
Identify and engage all key stakeholders, contributors, and business and technical resources that must participate in the assigned projects and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan
Produce effective progress reports for assigned projects to keep management appraised of workstream status, major risks and issues, scope changes, resource changes and milestone achievement or misses
Chair and facilitate regular Global Steering Committee meetings to ensure effective and timely decision making from executive programme sponsors
Develop relationships with any third party suppliers, identifying and monitoring dependencies between internal and external providers
Ensure compliance with all relevant internal instructions and external regulatory requirements, including the management of operational risk and adherence to the Group'
s standards of ethical behaviour
Proven track record in delivering multi-workstream, complex, cross organisational / geographical business and IT change within the Securities industry
Able to articulate a challenging strategic vision and motivate people to achieve this
Strong leadership, relationship management and networking skills
International experience or experience of dealing with international resources, and the ability to operate across a global footprint
Excellent 360 degree communication and interpersonal skills
Practical experience of working on either the 'Buy' or 'Sell' side of the Securities industry
Experience and knowledge of Agile delivery frameworks - this role will be expected to lead through a transition of the delivery operating model, therefore a high degree of commitment to a vision for change is essential
Planning, time management and resource management skills
Proven experience in identifying and managing the risks, issues and dependencies related to large, complex programmes
You'll achieve more when you join HSBC.
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