Consumer Bank - AVP, Segment Project Management
Citi Brasil
Kowloon, Hong Kong
5天前

Responsibilities :

  • Manage end to end customer journey initiatives from idea clearance, due diligence, system design and implementation to enhance customer experience
  • Implement projects including but not limited to user story grooming, UAT testing, conducting briefing to stakeholders
  • Oversees customer segment / campaigns control governance and complete regular testing and validation to comply internal and regulatory standards
  • Collaborate with key stakeholders to drive the execution of new process with appropriate control procedure in place
  • Manage all business and operation manuals of the department
  • Engage in all audit activities and related reporting
  • Qualifications :

  • 7 years + of experience
  • Experience in segment management, project management, process design or control in banking sector, audit in advisory is an important asset
  • People management experience an advantage
  • Agile, proactively anticipate, identify and resolve problems
  • Strategy oriented with ability to multi-task
  • Desire to drive projects from ideation or assignment to execution
  • Appetite for challenging assignments
  • Bachelor's degree
  • Job Family Group :

    Product Management and Development

    Job Family :

    Market Segments and Services

    Time Type : Full time

    Full time

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