Sales Operations Associate Analyst
Underwriters Laboratories, Inc
Kwai Chung, HK


  • Works with sales operations team to analyze and develop sales metrics that allows sales management to make strategic decisions and change or reinforce behavior accordingly
  • Supports the activity of maintaining and improving Dynamics CRM capabilities, sales process, and system reporting
  • Communicates and works directly with CRM users globally to help resolve their CRM / Sales process related questions and issues
  • Reporting and analysis for Sales department, including : executive reporting of sales results, key sales quota / target metrics and KPIs, campaign tracking and analysis, and ad hoc strategic analysis.
  • Performs other duties as directed.
  • Qualifications

  • Degree holder in Business / Economics / Statistics / Marketing / Quantitative or related field with a minimum of three to five years experiences in analytics and pricing;
  • Experience of Advanced Microsoft Excel is essential;
  • Working knowledge of analytical tools e.g. Tableau & Altyrex, and CRM tools e.g. MS Dynamics are desirable;
  • Detail conscious and goal oriented with strong analytical skills;
  • Ability to multitask, set priorities and take ownership of projects;
  • Customer focused and a team player with willingness to work with cross-functional teams and global team environment;
  • Strong English verbal and written communication skills are required.
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