Head of Operational Risk, RB, WM and PvB
Standard Chartered
Hong Kong, Hong Kong,

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities

Embed use of PRTF in RB, WM and PvB

Embed key risk metrics and ensure operational risks are managed in the respective businesses

Ensure the completeness of the Operational Risk Profile of the businesses, including consideration of all risks which have been accepted by the Group Risk Committees

Tabled the relevant risk information report and risk management actions plans to the relevant business forums and committees for discussion

Recommend and oversee implementation of business restrictions, process and / or control improvements where necessary

Plan and deliver scenario analysis and stress test where relevant

Be the focal point of operational risk review on strategy, process and control embedded in the business to ensure fit for growth

Ensure compliance with OR Policies

Ensure immediate escalation to Group Operational Risk of any unsatisfactory / material operational risk events

Drive comprehensive, high quality root cause analysis of unsatisfactory / material operational risk events and agree risk management action plans with business process owners

Ensure new activities, changes to processes and products from the respective business units conform with the Project Governance Policy and the Product Governance Policy

Periodic oversight overall risk profile of the business

Embed Operational Risk policies, ensuring 1st and 2nd line are aware of and understand their responsibilities under them

Deliver second line assurance

Assurance over integrity of the business operational risk profile, include accurate and complete gross risks and controls environment

  • Periodic assurance of residual risk assessments
  • Ensure controls are operating effectively and defects are resolves or escalated accordingly

    Identify differences in standards set by the Country and Group Operational Risk teams

    Periodic assurance performed on identified processes and controls under the Assurance Program

    Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Key Stakeholders

    Country Heads of Operational Risk within the region

    Country Chief Risk Officer

    Senior Operational Risk Officers within the region and globally

    Country Business Heads

    Country Functional Heads

    RB, WM and PvB Business Risk Managers in the Country

    Group Operational Risk

    Country Internal Audit Team

    Internal and External Auditors

    Our Ideal Candidate

    Academic or Professional Educations / Qualifications

    Professional Memberships such as Chartered Accountants

  • Business level proficiency in written and spoken English, ability to speak Cantonese and read Chinese preferred but not essential
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