Customer Care Centre Representative
Credit Suisse
Hong Kong, China

Your field of responsibility

Your field of responsibility

Join us in providing quality valuable services to internal and external clients with the aim to deliver excellent client banking experience.

You will be required to work in shifts to provide round-the-clock assistance to meet the servicing and administrative needs of our clients.

Your responsibilities also include engaging and communicating with our clients in executing trade instructions, as well as troubleshooting online banking login issues.

Your future colleagues

Be part of a dynamic and collective group that values team work and dedication. An opportunity to work alongside independent and responsible individuals that are open and fun loving.

Your skills and experience

Your skills and experience

We are looking to find a committed individual with the below qualifications, skills and experience that is able to bring additional color to the team.

  • Degree from a university or institute of higher education or equivalent advanced training (on-the-job and off-the-job) is essential
  • Pleasant personality with good interpersonal and communication skills
  • Strong teammate who is hardworking and strives well in a team environment
  • Self-started and able to work with minimum supervision
  • Language skills, highly articulate (fluent in English and Cantonese)
  • Good proven experience in Customer Services
  • Prior knowledge and experience in the financial services industry would be a plus factor
  • Your new employer

    Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

    We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

    Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.

    Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law.

    If you require assistance during the recruitment process, please let your recruiter know.


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