Director / Senior Manager, Financial Performance Management
Hong Kong

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities.

We strive to build a business that you can shape, an inclusive workplace where everyone’s ideas are valued and a culture where we can thrive together.

Our people stay connected and tuned in to what’s happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.

We help people get the most out of life.

For over 95 years, we have been making healthcare accessible and affordable, protecting wealth and growing assets, and empowering people to save for their goals.

Headquartered in London and Hong Kong, Prudential has been providing familiar, trusted financial security to 15 million customers in Asia and Africa.

PCA is the Regional Head Office supporting business operations across 14 markets in Asia. The Financial Performance Management (FPM) team sitting within PCA Regional Finance plays a pivotal role in leading the management reporting function regionally.

We work closely with key KPI teams within PCA and LBUs, and the key customers for the function are PCA Senior Management and the Group Office.

  • Key functions include owning the Management Information (MI) and providing business and financial insights to management and other departments;
  • driving performance reporting and Business Planning activities; assessing financial Key Performance Indicator performance and setting financial targets;
  • and, owning the Annualized Premium Equivalent (APE) in PCA, whilst being responsible for supervising and explaining the APE performance across the 14 PCA markets.

    Key Accountabilities :

    APE management

  • Lead the APE management sub-team to fulfill BAU reporting requirements of APE (e.g. monthly / quarterly management and financial reporting) in a quality and timely manner
  • Analyze LBU’s APE forecast for the month / quarter / year, and form PCA views on whether those forecasts are realistic with potential upside / downside.
  • This involves driving processes like monthly calls with LBUs, regular conversation with PCA Country Directors, maintaining easy-to-follow working files to monitor submission / issuance trend, and automating the process to allow for iterations in order to improve accuracy and efficiency.

  • Come up with suggestions to streamline or add value to the existing process, and support the MI system team to modernize and automate APE-related processes.
  • Financial Planning and Forecasting

  • Prepare APE Mentorship to LBUs during the annual Business Planning exercise, based on historical trends, market context, established financial targets, and forward looking economic indicators (e.g. GPD growth rates).
  • Facilitate meaningful discussion with LBUs on the APE Guidance prior to their submission to agree on expectations.
  • Support Country Directors to review and challenge LBU plan from the sales (APE) perspective, and respond to management feedback on APE.
  • Establish framework to construct APE sensitivity scenarios (where required) considering major uncertainties and market factors.
  • Support the Insurance Approval Note (IAN) process, i.e. the process for LBUs to seek approval on special spending initiatives like campaigns, distribution compensation change, etc.

  • Provide support, including comments and suggestions, to Country Directors and PCA Expense team on the IAN process.
  • Use IAN process to develop insights on APE and provide valuable suggestions to LBUs.
  • Ad-hoc tasks within the FPM team

  • Support on automation project related to operational improvement / MI enhancement related to reporting.
  • Provide inputs to the annual Financial Targets setting process.
  • Support on providing and explaining MI requests from other PCA departments as required.
  • Attracting and retaining talent, including coaching and mentoring of team staff.
  • Qualification and Education :

    We are looking for a proactive and driven individual to own the team to deliver these ambitious objectives. The key attributes required would be :

  • An analytical mentality, with the ability to identify and bring out the critical message from a broad set of information;
  • Excellent communication skills : able to listen to, and engage with a broad range of partners
  • Agility : capability to adapt with changing requirements and circumstances to maintain excellent standards of delivery
  • Leadership skills
  • Great teamwork skills to engage with other functions to co-deliver objectives
  • Who we're looking for?

    Typically 13 years+ of experience; Candidates will less relevant experience may be considered for the Senior Regional Manager position.

    Personal Competencies :

  • Strong business and commercial acuity!
  • Stakeholder management - proven track record to work cross-organizationally to build relationships across LBUs and influence key partners
  • A great teammate with strong communication and interpersonal skills, able to work independently and under pressure!
  • Excellent English language skill is essential while Asian language ability would be an asset.
  • Join a team who understands that at the core of what we DO, is people.

    Every day, we spark our collective talent and expertise to reimagine the future of well-being; so we can continue to make a positive impact on our customers and our communities.

    Prudential is an equal opportunity employer. We provide opportunities for people regardless of their gender, ethnicity, disability status, age, religion, caring responsibilities or sexual orientation.

    A diversity of skillsets and backgrounds enriches the organisation. Prudential believes that diversity of experience, thought and background is vital to success, both today and in the future.

    Click here to find out more about our diversity and inclusivity policy.


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