Senior / Systems Engineer
Hong Kong, Hong Kong SAR


We are looking for an energetic Senior / System Engineer for our Hong Kong Delivery Center to make the team stronger.

We Value

  • Value the individuals We encourage and motivate people to grow. We perceive our people as a source of our success;
  • Strive for excellence We strive for the highest standards of excellence and continuously learn. We take pride in our engineering and accomplishments;
  • Act as a team We treat one another with respect and encourage the best ideas to come from anywhere within the organization. We value our diversity;
  • Focus on Customers We build long term customer relationships, as we strive to always understand our customers' business and needs;
  • Act with integrity We operate legally, honestly and ethically. We take responsibility for our actions.


  • Participate in platform operations management and capacity management
  • Coordinate and implement platform / infrastructure upgrades and releases with technical and business teams
  • React to critical issues immediately - troubleshoot, investigate and apply appropriate solutions to normalise systems operations
  • Provide off-hour / weekend support to ensure production systems stability
  • Troubleshoot problems across a wide range of technical skills (development, CI / CD, infrastructure, etc.)
  • Maintain awareness of relevant technical and product trends with self-learning and job shadowing
  • Create and maintain the operational documents to reflect system changes and upgrades
  • Ability to communicate effectively, professionally and comfortably, both verbally and in writing across all levels
  • Requirements

  • Experienced in deployment
  • Experience working on a call center solution is preferable
  • Familiar with Microservices and DevOps (especially Kubernestes - including persistent storage, types of workload (Deployment, Statefulset, Job, etc) and their behaviour, Ingress Controllers and their configuration, particularly to establish security (TLS, ciphers, impact of termination at Ingress Controller vs pass-thru to pod)
  • Is able to build a container, automate its build process and aware of the container lifecycle, particularly options to manage vulnerabilities
  • Understands how to automate deployments using Ansible, as part of a GitLab-driven CI / CD build chain
  • Is familiar with general cloud concepts and IaC, particularly for Azure. Knows how to use Azure CLI, Terraform (including remote state) and ARM
  • Is familiar with Linux and Windows
  • Is familiar with Shell, Python and Java. Is able to spin up RESTful API in both Python and Java, including publishing OpenAPI for them as well as authentication and authorisation
  • Is aware of potential restrictions within a regulated industry, how they can affect solutions and how to adapt to the circumstances
  • Is aware of general security concepts, particularly when and how things are encrypted and is ideally capable to recognize situations when they probably should be (with guidance, somewhat of a soft skill).
  • Is familiar with authentication / authorisation concepts such as Mutual TLS and OAuth 2.0 / OIDC

  • Proactive with good analytical and organization skills
  • Ability to work independently, multi-task, prioritize and deliver in a time pressured environment
  • Nice to have

  • Ability to listen, understand and offer solutions to acute problems. Not too shy to challenge the way it is done in the past and offer a better way but also be challenged in return
  • Ability to write concise documentation to permanently solve problems / questions that occurred more than once
  • Fluent in English
  • We offer

  • Friendly team and enjoyable working environment
  • Work-life balance and flexible schedule
  • Online training library, mentoring, career development and potential partial grant of certification
  • Unlimited access to LinkedIn learning solutions
  • Referral bonuses
  • Compensation for sick leave and paid time off
  • Opportunities for self-realization
  • 报告这项工作

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    通過點擊“持續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。