Senior Customer Services Officer - Insurance/Funds
BRS Limited
Hong Kong
2天前

Other Key Relationship

  • Our Client is an international service provider of competitive life assurance, pensions and investment products. They are looking for suitable candidate to join their international dealing team.
  • Job Description

  • Handle enquiries from brokers and customers, and provide proactive follow-ups
  • Assist the manager with the daily management of the servicing team
  • Ensure all delegated tasks are performed in accordance with current compliance and legislation procedures
  • Identify and address administrative / procedural issues, and suggest appropriate solutions.
  • Participate in IFA and Sales team visits both internally and externally on post-sales issues.
  • Requirements

  • Degree holder, with minimum 3 years relevant experience in an international life company and / or the broker market place and policyholders.
  • Knowledge of financial services, including IFA function and basic understanding of funds and markets would be an advantage
  • Good PC skill
  • High command of English / Cantonese reading / writing, including Putonghua
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