Senior Cloud Support Engineer
Hong Kong, Hong Kong, HK-Hong Kong

Role and Responsibilities :

Work with Cloud architect and international team on designing hybrid cloud solutions and deploy the cloud solutions to meet customer’s requirements

Manage and extend the automated CI / CD pipelines, the deployment of workloads via CI / CD to AWS, Azure and GCP using Infrastructure as Code (IAC) tooling (CloudFormation's, Azure ARM etc)

Support the maintenance of Cloud Platform services - Governance, Policy, Security, automation tooling and Network

Support cloud operation and services to customers in different technologies, such as the compute, storage, data protection, networking and automation

Deploy solutions projects on private and public clouds like public cloud AWS, MS Azure, or Google Cloud, and private cloud infrastructures like VMware Cloud or OpenShift or Azure Stack

  • Implement and support Cloud Infrastructure;
  • Support and work with offshore team on the Operating System deployment or version upgrade, and / or configuration as part of a rebuild or upgrade or initial deployment

    Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures

    Degree in Computer Science or Information Systems with minimum 6 year of related working experience in Cloud technologies University degree in IT, Computer Science, or related discipline

    AWS / Azure / GCP Cloud Certification - Associate (Mandatory) and familiar with a broad portfolio of Cloud (AWS, Azure, GCP) infrastructure tools

    At least 4 years of infrastructure architecture experience in a large-scale enterprise environment.

    Experience with cloud related solution like public cloud AWS, MS Azure, or Google Cloud, and private cloud infrastructures like VMware Cloud or OpenShift or Azure Stack

    Have knowledge and experience in deploying solutions via CICD (Continuous Integration and Continuous Deployment) technology and tools

    Experience with containerization - Docker, Kubernetes etc

    Has configuration management experience such as Ansible, Chef, or similar

    Good knowledge of enterprise cloud virtualization technologies

    Ability to clearly articulate design, implementation recommendations across technologies and functional borders

    Experience with operations management tools, such as alerting & monitoring tools, automation tools, Provisioning & Deployment tools, Configuration Repositories, CMDB

    Cloud Certifications of AWS, Azure and / or Google Cloud such as AWS Cloud Practitioner or Solution Architect or Microsoft Azure Solution Architect is a great plus.

    Have previous experience in migrating on-premises to public cloud platform

    Excellent Communications skills in English and Cantonese

    LI- Hong Kong


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