AVP - Digital Onboarding (Digital Banking + CVM)
Cornerstone Global Partners
Hong Kong, Hong Kong

Assistant Vice President Digital Onboarding, Digital Banking & Customer Value Management

Role Overview :

  • Lead the Digital Onboarding team with the responsibility for new client onboarding, periodic review of onboarding process and portfolio management.
  • Ensure all onboarding processes and procedures are complies with internal policies and regulatory requirements (e.g., AML, CFT etc.)
  • Identify the areas of improvements on the onboarding process and lead the implementation of the system / process enhancements.
  • To formulate and execute business strategy to grow the portfolio and generate revenue from the portfolio.
  • To liaise with respective stakeholders (e.g., Compliance, Product Managers) to enhance the digital onboarding process and services / products offering to improve the customer experience.
  • To monitor all service pledges & system stability of relevant platforms.
  • Provide guidance to team members and support day to day operational matters.
  • Actively participate in Business Planning and relevant enhancement projects.
  • Monitor operational risks, conducting KYC reviews and relevant risk assessments associated with onboarding new customers
  • Carry out special assignments as assigned by supervisor
  • Ideal Profile :

  • Bachelor Degree or above.
  • Minimum 5 years relevant working experience, preferably in Banking Industry
  • Proven track record in people management and work in digital / fintech related organization is preferable
  • Strong knowledge in general banking operation and retail banking products, and familiar with regulatory requirements (e.
  • g., KYC, AML and fraud detection, etc.)

  • Self-driven individual with strong problem solving and execution skills
  • Experience in managing & growing portfolio will be a definitely advantage
  • Detail-minded and ability to multi-task in fast-paced environment
  • Qualification of IIQE and HKSI is preferred
  • Proficient in both written and spoken English and Chinese
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