APAC Operational Risk Business Oversight Team Lead (CIB, MMB, WIM, PVSI)
Wells Fargo
Hong Kong

Market Job Description

APAC Operational Risk Business Oversight (CIB, MMB, WIM, PVSI)

The APAC Operational Risk Business Oversight (ORBO) team lead is responsible for the independent oversight of front line operational risk management effectiveness of Corporate and Investment Banking (CIB), Middle Market Banking (MMB), Wealth & Investment Management (WIM), Payments, Virtual Solutions, Innovation (PVSI).

This role is expected to engage with business and risk resources within the front line to influence and challenge risk management activities and decisions.

This role will develop specific subject matter expertise on relevant Lines of Businesses and Enterprise Control Activities (ECA), will be considered a thought leader and will assist the business oversight leader with all matters pertaining to Operational Risk coverage and oversight.

In this capacity, this role reviews and challenges significant Front Line operational risk program execution, including, but not limited to, business continuity, payments, external fraud, information risk management, safety and physical security, transaction processing and execution, third-party risk management and various risk assessment policies and programs.

The Operational Risk professional in this role will also develop detailed understanding of business strategy, the customer base, products and services and other relevant industry issues, frameworks and emerging risks.

Assist leadership with strategy development, key driver in execution of the work function, will also serve as a key contact for business partners and staff.

  • Perform independent risk assessment of the Line of Businesses and ECA functions, inclusive of emerging risks
  • Review and challenge of the Line of Businesses and ECA function risk acceptances and new business Initiatives
  • Use subject matter expertise and industry knowledge to provide independent oversight and credible challenge to the Line of Business’ operational risk management activities
  • Direct engagement with the Control Executive teams, Business Management and Independent Risk teams to promote a strong operational risk culture
  • Active engagement in key Line of Businesses risk governance routines inclusive of strategic planning sessions, governance committees and business reviews
  • Oversee and challenge the Line of Businesses front line across all operational risk routines including plan, identify and assess, control and mitigate, test and validate, monitor and report
  • Strategically support the Business Oversight Leader with the performance of an independent risk assessment of the Line of Businesses front line, inclusive of emerging risks
  • Understand, review and challenge the Line of Businesses front line risk acceptances and new business initiatives
  • Identify and escalate to business oversight leadership conflicts with risk management results and expected business outcomes
  • Influence appropriate risk management prioritization by the front line to enable the business to meet strategic objectives, while meeting operational risk program expectations
  • Evaluate cross-program and cross-group analytics to identify opportunities and best practices to influence stronger risk management practices by the business
  • Active engagement with Independent Risk Management (IRM) risk teams supporting various risk types to ensure appropriate alignment and prioritization
  • Develop and deliver oversight content summarizing the results of the independent risk assessment activities
  • Develop and maintain relationships with Business Managers, Independent Risk teams, and Group Control Executive teams
  • Facilitate IRM-sourced issues to the Line of Businesses as needed
  • Provide a business-centric view to IRM Risk Programs as needed
  • Oversee and challenge the Line of Businesses and ECA across all operational risk routines including plan, identify and assess, control and mitigate, test and validate, monitor and report
  • Market Skills and Certifications

    Required Qualifications

  • 12+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both;
  • or 12+ years of IT systems security, business process management or financial services industry experience, of which 6+ years must include direct experience in compliance, operational risk management, or a combination of both

    Desired Qualifications :

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • Ability to articulate complex concepts in a clear manner
  • Strong strategic and conceptual thinking skills
  • Leadership skills including the ability to influence effectively in a matrix environment
  • Other Desired Qualifications :

  • Meaningful knowledge of an enterprise risk management framework, including : risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
  • Strong understanding of a corporate risk function, business operations, processes, products and customer interactions where they manifest risk
  • Subject matter expertise in Line of Businesses / Enterprise Functions and Enterprise Control Activities
  • Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders across the organization, which includes virtual, matrixed leadership experience
  • Strategic leadership skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions
  • Strong understanding of corporate and / or business policies, and programs
  • Demonstrated professional ability that embodies the Wells Fargo Vision and Values and leadership competencies
  • Proven ability to scope, manage and execute complex risk management initiatives with high quality and timely delivery
  • Flexibility and business savvy to navigate a complex, highly-matrixed organization
  • Experience providing reporting and updates to senior-level management
  • Requires a developed sense for strong relationship management, and can exert influence
  • Be articulate and possess a demonstrated capability to organize, scope and execute complex initiatives across a complex, heavily matrixed corporate environment
  • Travel

  • Ability to travel up to 25% of the time
  • Leadership Expectations at Wells Fargo

    As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will :

  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
  • We Value Diversity

    At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.

    We comply with all applicable laws in every jurisdiction in which we operate.


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