HR Delivery & Advisory (D&A) and Head of HR for Hong Kong
Hong Kong, Hong Kong, CN, CN

What will you be doing?

Providing Delivery and Advisory support to the business in Hong Kong including :

  • Focus in forging regional and global relationships to plan and deliver the global / regional people strategy in the country across all 12 services lines, aligning country against global views.
  • Act as an enabler and trusted advisor across Hong Kong for all client groups using analytics and insight to deliver on the people strategy and enable a sustainable, high performance culture.
  • Drive consolidation of people strategy across different client groups to balance local, regional / entity and global priorities and develop a country approach to effectively operate in the local market;
  • Critically assess people related products and services both within the business and within the HR function to ensure that they are best in class;
  • Participate in country Forums and Committees, Business Areas and Risk & Control.
  • Work with the relevant product owner / HR Transaction Cycle to drive improvement and alignment with overall business and HR strategy;
  • Keeping up with local requirements and raising awareness about the country specific requirements;
  • Provide credible and relevant independent perspective on how the business is performing via a two-way dialogue that delivers check and challenge and joins up broader views and challenge across Barclays;
  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
  • Provide country leadership in enhancing effectiveness of Hong Kong HR function including :

  • Influencing HR to ensure solutions are fit for purpose and are aligned to business and support functions requirements in the country;
  • Deliver a workforce strategy including organisational design in line with the defined people strategy;
  • Prepare succession plan and develop the team to support a more generalist approach executing and delivering on the key targets associated to local regulation and people strategy;
  • With HR being both a receiver and provider of services, the Hong Kong Head of HR has clear Service Management responsibilities that ensures oversight of both areas of service provision.
  • Increase Hong Kong awareness to international stakeholders;
  • Actively engage, review and build partnerships with Universities and Associations to drive Diversity and Citizenship agendas;
  • Support and enable sustainable culture change;
  • Take lead on performance development processes, such as, the annual pay round and promotion processes.
  • What we are looking for? Candidate with the following background would be ideal for the role :

  • Mature level of knowledge and experience in all aspects of HR including ER, Resourcing, Talent Management and Reward
  • Demonstrable business partnering experience and a proven track record of successfully influencing to achieve results
  • Proven ability to lead delivery of complex programmes of work, collaborating with multiple stakeholders across multiple programmes of work and re-prioritising as required amidst changing landscape
  • The ability to develop and manage effective relationships, contracting and consulting across multiple diverse stakeholders
  • Excellent interpersonal and communication skills both written and verbal
  • Experience working in a matrix organisational environment
  • Experience working with local employee bodies, unions and / or works council is nice to have
  • Skills that will help you in the role? Forward looking, proactive self-starter with an ability to understand and apply a firm-wide view to support people strategies :

  • Ability to apply holistic thinking to the HR service offering across the global HR function and taking personal ownership for continuous improvement
  • Curious mind-set with the ability to critically challenge the business and the status quo
  • Ability to drive a two-way dialogue that joins broader views and challenge across Barclays
  • Ability to adapt style to multiple internal stakeholders across Business and HR, and external stakeholders across regulators, employee bodies, unions and work councils
  • Ability to apply a continuous improvement mind-set to all processes and procedures
  • Where will you be working? At Barclays, we provide exciting career opportunity for HR professionals. The HR team is structured on the basis of the 12 services we provide to the business, as below :

  • HR Business Partnering
  • HR Delivery and Advisory
  • Reward and Performance
  • Talent Acquisition
  • Learning
  • Leadership, Talent Management, Culture, Diversity and Inclusion
  • Employee Relations
  • HR Operations
  • HR Change
  • HR Technology (sits within our broader Technology organisation)
  • Payroll
  • People Analytics
  • You will be a key member of the Hong Kong HR team which consists of business-facing D&A team, and Specialist Teams / Centres of Excellence (COEs) with HR Operations, Campus Recruiting, Comp and Reward.

    HR D&A is an active contributor in supporting the business to achieve its objectives by helping them to optimise their team and business performance, delivering on the people strategy and providing advice on country specific HR matters.

    Interested and want to know more about Barclays? Visit / who-we-are / for more details. Our Values Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship.

    Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues.

    Simply put, success is not just about what you achieve, but about how you achieve it. Our Diversity We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.

    Our Benefits Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances.

    These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be.

    We are proud of our dynamic working options for colleagues. If you have a need for flexibility, please discuss this with us.

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