Senior Fraud Mitigation Manager - Hang Seng Bank (HK)
HSBC Group
Kowloon, Hong Kong


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Senior Fraud Mitigation Manager

WPB COO Office

The role of Fraud Mitigation Manager will develop and implement strategies to prevent and reduce fraud and take a significant role in the identification, investigation and prosecution of all fraudulent activities.

We are currently seeking a high caliber professional to join our department as Senior Fraud Mitigation Manager .

Principal responsibilities

  • The job holder is required to have leading experience in working with controls that manage fraud risk.
  • Track record in influencing, in particular the application of this skill in areas outside their direct span of control.
  • Experience working for or with one or more lines of business is desirable.
  • A background or understanding of operational risk is also desireable.
  • Drive attainment of functional / functional unit results.
  • Co-ordinate and manage several complex projects.
  • Support and embed change initiatives, identifying and developing new or improved delivery mechanisms.
  • Independently perform assignments to achieve stated objective. Determine and develop approach to solutions.
  • Responsible for the delivery of end results and will contribute to planning, finances, budget and policy development.
  • Act as escalation point for complex issues.
  • Negotiate mainly internally and at higher levels.
  • Management responsibility for a team of professionals, including people, performance, budget and planning decisions.
  • Act in an advisory role / influence the direction of own discipline.
  • Understand functional risks in own functional area and monitor team adherence to policies.
  • Qualifications

  • University degree in Business Administration or other relevant qualification.
  • Influencing skills, including the ability to commuincate on a diverse range of topics to mutliple stakeholders.
  • Ability to articulate complex and sensitive information and situations in meaningful and easily understood terms.
  • Ability to be resilient in face of difficult situations.
  • Confident to challenge when dealing with senior stakeholders.
  • Able to influence change without direct responsibility for resources or budget.
  • Ability to prioritize conflicting demands and problems in a dynamic environment.
  • Experience of leading a team that delivers results aligned to long term strategic business goals.
  • Able to identify where process changes will improve operational efficiency.
  • The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.

    As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.

    If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.


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