Assistant Relationships Manager, Corporate Partnerships
Standard Chartered
Hong Kong, Hong Kong,
4天前

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities & Our Ideal Candidate Business Performance

  • Deliver excellent banking services, integrating our capabilities into customer strategic business need.
  • Provide one stop financial solutions to proactively identify products & service that are most suitable to client.
  • Cross-sell and answer client enquiries on Retail Banking Product for the employee of Corporate Clients include but not limit to Personal Loan referral, MPF referral, Payroll and Card etc.
  • Achieve / Exceed the NSR targets against individual score card.
  • Work closely with Product Specialists Dept. to ensure a consistent approach to client management, marketing and product positioning in the Corporate Partnerships Team.
  • Support Relationship Manager to deliver high quality service to our customers and identify sales opportunities to maximize new business acquisition.
  • Foster client relationship and client experience and drive service to sales.
  • Risk Management and Control

  • Ensure comply with external and internal regulations and policies. Read, understand and comply with all provisions of the Group Code of Conduct.
  • Understand and adhere to the Bank’s Risk Policies.

  • Comply with all Anti Money Laundering prevention procedures, report any suspicious activity to line manager and Finanicial Crime Risk Dept.
  • Ensure KYC / CDD comply for all new to bank and existing customer. Exercise risk assessment for new customers by following all necessary procedure of KYC.
  • Ensure effectively complaint management.
  • No fail audit, enhance control and process to minimize audit recommendations.
  • Sales Governance and Operational Risk Management

  • Follow operating and instructions / procedures, understand duties and responsibilities and the need to seek clarification or escalate issues in timely manner.
  • Complete e-learning on time, attend training, on the job training adequate to undertake full duties and responsibilities to prevent any operational risk.
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