Technical Analyst
Feedzai
Hong Kong
1d ago

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence.

Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type.

The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy.

Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries.

The Customer Success Engineering Team is Client-Facing, ensuring that technical solutions for our product's installation, configuration, and customization are seamless and extraordinary for client implementation.

They are Tech Consultants for clients that solve obscure and challenging problems. They are dynamic, tenacious, and driven to create a world-class experience for their clients.

If you are passionate about being a client-facing engineer, Join Us!

You :

You will be able to interact and meet many people from widely different cultures around the world and understand the business like few others.

You will be able to say you protect people on a daily basis. You will be challenged with new technology, new processes, and new mindsets and will be asked to contribute to ensure continuous improvement.

Come and change the world with us.

Your Day to Day :

  • Configure Feedzai’s products, software builds, and installations through property files or scripts for client specific functionalities
  • Screen layout (through configuration)
  • API schemas
  • Fraud detection components
  • Deployment scripts
  • Integrate software components into a fully functional software system
  • Troubleshoot, debug and upgrade existing systems
  • Deploy and support systems in production
  • Comply with best practices and industry standards
  • You Have & You Know-how :

  • Bachelor's or higher degree in a technical discipline, or equivalent work experience
  • Hands on experience with SQL
  • Ability to learn, investigate problems - e.g. if documentation is not available, can you experiment, look for similar problems in other implementations and try possible solutions others have applied before?
  • Knowledge of Ansible, Zookeeper, RabbitMQ, Cassandra is a plus
  • Some experience with Docker, Maven, Git
  • Experience in Java software development is a plus
  • Good english communication skills, both verbal and written
  • The Customer Success Team is responsible for delivering our product to our clients. This includes education, configuration, solution development, and risk strategy to enable our clients to address their pain points.

    We collaborate with our clients to ensure they have the right solution, build out a strategy and training plan for them, and then support them through each phase of our client lifecycle.

    We grow at a fast clip and believe no challenge is too big or too small. Therefore, we have an open environment that encourages us to lean in, try new things, and discover our potential.

    LI-MG1

    Your First 30-Days at Feedzai :

    You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey.

    In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team.

    Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!

    Life at Feedzai Instagram

    Feedzai Culture

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