Job Description :
Handle customer's enquiries, complaints and technical support via email and web chat in a timely and professional manner
Working Location : Shatin
42.5 or 48 working hours per week (optional to candidates), 5-day work
Willing to take up day or night shift duty and work on weekend & public holidays
Preferably available to take night shift (1530-0000 or 1730-0200) with shift allowance
Job Location : Hong Kong
F.5 / DSE or above with minimum 1 year of customer service experience
Customer-oriented and good caring attitude
Chinese typing using 速成 / 倉頡 input method at required speed of 30 wpm
Good command of written English and Chinese
Hands-on experience of PC operations and Internet knowledge
Closing Posted : Dec 31, 2020
Application Methods :
If you wish to have an exciting and rewarding career, send us your CV via the following methods.
Email : career-consumer pccw.com
Fax : 8108 7908
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.
Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.