ITO Services Architect
PEOBASE Ltd
Central, Hong Kong
15小时前

A well-known Global ICT leader which delivers solutions and services to the MNC, is now looking for a ITO Architect to join their team in Hong Kong.

Responsibilities

  • Develop a service proposal for the ITO opportunities which will cover Service Desk, Server Management, Data Center Management, Problem and Change Management and Transition
  • Understand client’s requirement and work with solution internal delivery teams and / or third parties services providers to meet client’s requirement
  • Determine the cost model and resource plan to deliver the solution
  • Prepare the proposal, statement of work, RFP response, and contract
  • Lead the team to develop the delivery and operating model and transition plan
  • Take lead to negotiate with client on service scope, service level agreement and deliverable
  • Requirements
  • Degree holder of Computer Science or other relevant disciplines
  • At least 12 years working experience which 6 years in IT service company
  • Expert in IT Outsourcing from a solution design practice
  • Good exposure in Service Desk, Server and Data Center Management
  • Good in design and delivery of managed services for large scale ITO engagement
  • ITIL / PMP certification is preferred
  • Excellent presentation and influencing skills
  • Good commercial sense and result-oriented
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