Senior Programme Manager (CMB Transformation and Data Management)
Hang Seng Bank Limited
Mongkok, Hong Kong


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-

in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Senior Programme Manager (CMB Transformation & Data Management) Commercial Banking CMB Chief Operating Officer’s Office Hang Seng’s Commercial Banking (CMB) business provides customized one-

stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-

Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-

made banking solutions through our relationship managers and dedicated specialists. We are currently seeking a high caliber professional to join our department as Senior Programme Manager (CMB Transformation & Data Management).

Principal responsibilities

  • Lead a team of Project Managers / Assistant Project Managers to provide project management and consultancy services on project / system implementation, workflow design, and process re-
  • engineering in Commercial Banking business

  • Act as the Programme Lead of Commercial Banking projects in Hong Kong and Mainland China
  • Support the Head of CMB Transformation & Data Management in business and IT planning, including resource budgeting, allocation and project prioritization
  • Work closely with various stakeholders, including business users, operations, IT, audit, legal and compliance to ensure effective project governance
  • Proactively manage all aspects of projects, including schedules, resources, progress update, issues and risks; Recommend path to green.
  • Keep abreast on latest technology / best practices in banking industry and cross-border opportunities and deliver changes to current processes with efficiency and cost improvement
  • Foster a highly engaged team for the delivery of projects that meet / exceed business targets
  • Requirements

  • University graduate in related disciplines or other relevant qualifications
  • Minimum of 10 years’ project management experience in financial institutions, preferably with knowledge in commercial banking businesses and operations
  • Previous experience in managing cross-border / PRC projects and collaboration with IT, local vendors and project counterparts in Mainland China is a plus
  • Strong analytical and problem-solving skills; Excellent communication and interpersonal skills
  • Proficiency in both English and Chinese. Fluency in Putonghua
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processesservicing mindset to ensure efficient and effective customer service processes
  • 申請
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