A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-
in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Senior Programme Manager (CMB Transformation & Data Management) Commercial Banking CMB Chief Operating Officer’s Office Hang Seng’s Commercial Banking (CMB) business provides customized one-
stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.
For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-
Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-
made banking solutions through our relationship managers and dedicated specialists. We are currently seeking a high caliber professional to join our department as Senior Programme Manager (CMB Transformation & Data Management).
Lead a team of Project Managers / Assistant Project Managers to provide project management and consultancy services on project / system implementation, workflow design, and process re-
engineering in Commercial Banking business
Act as the Programme Lead of Commercial Banking projects in Hong Kong and Mainland China
Support the Head of CMB Transformation & Data Management in business and IT planning, including resource budgeting, allocation and project prioritization
Work closely with various stakeholders, including business users, operations, IT, audit, legal and compliance to ensure effective project governance
Proactively manage all aspects of projects, including schedules, resources, progress update, issues and risks; Recommend path to green.
Keep abreast on latest technology / best practices in banking industry and cross-border opportunities and deliver changes to current processes with efficiency and cost improvement
Foster a highly engaged team for the delivery of projects that meet / exceed business targets
University graduate in related disciplines or other relevant qualifications
Minimum of 10 years’ project management experience in financial institutions, preferably with knowledge in commercial banking businesses and operations
Previous experience in managing cross-border / PRC projects and collaboration with IT, local vendors and project counterparts in Mainland China is a plus
Strong analytical and problem-solving skills; Excellent communication and interpersonal skills
Proficiency in both English and Chinese. Fluency in Putonghua
Great sense of ownership and servicing mindset to ensure efficient and effective customer service processesservicing mindset to ensure efficient and effective customer service processes