Customer Service Officer
Seamatch
Hong Kong
3天前

Job Description

  • To handle customer enquiry and complaint
  • To evaluate telesales agent calls / live chats / emails to ensure the transactions are compliance to pre-defined quality specifications and standards
  • To perform other tasks assigned by supervisor
  • Job Requirement :

  • HKCEE / DSE or above with experience in call center operations or customer sales & services
  • Good oral and written English and Cantonese; Putonghua is preferred
  • Proficiency in MS Office application and Chinese inputs
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