GOGOX (HK) - Part-time Customer Service Officer
GOGOX (HK)
Hong Kong
2天前
source : Happyer

Who we're looking for

We are looking for an energetic Part-time Customer Service Officer to join our team based in Hong Kong.

What you will be delivering

  • provide quality customer services to prospective and existing clients in a professional manner
  • Answer and handle customer enquiries, feedback and complaints with high service standards to retain existing customers timely and tactfully
  • Make warm / cold calls to existing and potential customers
  • Work with a team of customer servicing staff in providing full support to clients’ enquiries on account opening, application verification and account management
  • Monitor and analyze monthly promotion / campaigns
  • Assist in any ad hoc tasks assigned by team lead and Managers
  • Who you are

  • Minimum 2 years’ relevant working experience in the Customer Service Industry
  • Mature with a positive attitude, resilient, aggressive, self-motivated and strong desire to deliver exceptional results with great attention to accuracy and detail.
  • Customer service-oriented, a good team player with good communication skills and a strong sense of responsibility.
  • Proficient in Microsoft Word, Excel and Chinese word processing.
  • Good command of spoken and written English and Chinese.
  • Work requires minimum 2-4 days per week (6 Hrs per day)
  • What we offer

  • A multi-cultural team
  • A company provides casual, flexible, and pet friendly working environment
  • A company promotes learning, continuous improvement, and personal growth
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