Systems Engineer I
Kowloon, KOWLOON, Hong Kong

Join a team recognized for leadership, innovation and diversity

Join a team that designs, develops and integrates highly complex systems within Honeywell SBG . You will be integral in creating system solutions that meet the evolving needs of our customers.

You will be involved in every aspect of the systems life cycle; from the front end of business development through product end of life.

Key Responsibilities

  • To perform product evaluation, system testing and project management in manufactory aspect.
  • To provide presales support to customer such as product presentation and demonstration
  • To provide after sales support both onsite and offsite.
  • To liaise with global technical team and 3rd party vendors to resolve all technical issues of products via email or phone call.
  • To organize and conduct technical certification training to internal team and external customers
  • To create and maintain up-to-date technical bulletins for customers.
  • To study & compare the features and limitation of the company’s and competitors’ products
  • To support sales and marketing team for tender response
  • To work with customers / consultants on system configuration and technical specification
  • To propose and develop new unique features / solution, from our product lines, in order to keep pace with market trend
  • Work in conjunction with Sales and Marketing Teams to ensure Sales & Marketing plans are in line with overall Company objectives
  • To achieve total customer satisfaction with quantitative measurement
  • To work outside normal working hours, as needed

  • Engineering or IT academic background, Building Service / Electronic / Computer degree preferred.

  • Min 3 years relevant working experience in ELV industry and preferable with CCTV product knowledge such as IP camera / VMS / Storage.
  • Min 3 years’ experience in Microsoft Windows OS and SQL Database troubleshooting
  • Technical knowledge in Networking, Server / Client, TCP / IP, DNS, DHCP, LAN, WAN, Routing, Active Directory, Windows OS, Linux, Wireshark, RS485, RS232
  • Strong communication and documentation skill.
  • Strong analytical thinking for problem-solving, self-motivated, willing to take ownership and learn new technology.
  • Proficiency in both written and spoken English and Chinese. Putonghua will be an advantage.
  • Travel may be required.
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