Officer–Customer Care
Inchcape Motor Services Limited
Kwun Tong, Hong Kong
23天前
source : Jobsearch.hk

About Inchcape Hong Kong Limited

Being One of Us

People are at the heart of who we are, how we think & how we act!

Inchcape Hong Kong Limited is a wholly-owned subsidiary of Inchcape plc. We provide ultimate shared service support to other leading automotive firms within the group in Hong Kong.

Our team is comprised of highly engaged individuals who share the same vision of continuously driving the group to becoming the most customer centric automotive retail group.

To cope with the continuous growth and development of the business, we are now inviting high calibre talents to apply for the following position :

Responsibilities :

  • Promote aftersales service campaign through telemarketing services
  • Handle customers' telephone enquiries on vehicle servicing or related issues
  • To work with internal departments to reply customers’ enquiries
  • Maintenance customers’ loyalty through telephone contact
  • Requirements :

  • Diploma or above
  • Minimum 1 to 2 years of experience in call center operations or customer service
  • Fluency in Cantonese, Mandarin and English
  • Good telephone manner and knowledge in PC applications
  • Experience in automotive industry or knowledge of vehicle services is advantageous
  • Proactive with good problem solving and customer service skills
  • Holder of valid driving license is preferable.
  • We offer 5-day work, year-end bonus and medical scheme to the right candidate. Please send your full detailed resume with contact telephone number and salary information to the Human Resources Division, Crown Motors Limited,11 / F, Tower B, Manulife Financial Centre, 223-

    231 Wai YipStreet, Kwun Tong, Kowloon, Hong Kong OR by e-mail hr crown-motors.com

    Personal data provided by applicants will be used for recruitment purpose only and will be destroyed after 3 months. Applicants who are not contacted within 8 weeks should consider their applications unsuccessful.

    We offer 5-day work, year-end bonus and medical scheme to the right candidate. Please send your full detailed resume with contact telephone number and salary information to the Human Resources Division, Crown Motors Limited, 11 / F, Tower B, Manulife Financial Centre, 223-

    231 Wai YipStreet, Kwun Tong, Kowloon, Hong Kong OR by e-mail hr crown-motors.com

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