Customer Service Ambassador, Treasures & Distribution, Consumer Banking Group
DBS Bank
Queen's Road Central, Hong Kong, China
4天前

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions.

As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage.

Our financial solutions are not only the best in the business they were made just right for you.

Responsibilities

  • Perform teller duties in branch, including to handle counter transactions in cash, cheque and foreign exchange
  • Provide efficient and customer-focused service to meet customers' needs and exceed expectations
  • Identify cross-selling opportunities proactively and make referrals to sales staff to promote banking products and offer differentiated banking solutions
  • Requirements

  • Degree holder is preferred
  • Minimum 1 year of teller experience in banking operations or customer service area in Consumer Banking
  • Good understanding of branch operations, banking products and services is an advantage
  • Customer-focused and a good team player
  • Good command of written and spoken English and Chinese, fluency in Putonghua is an advantage
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