Alipay Payment Services Hong Kong Limited Technical Operation& Maintenance Manager
Hong Kong

Job Description

  • Responsible for building up overall framework and process of operation& maintenance.
  • Responsible for the roll-out of key projects including preparing technical settings, end user trainings, and collaboration with internal colleagues, partners and vendors
  • Responsible for technical operation and post-implementation maintenance support for enterprise level application or equipment SDK integration.
  • Monitor and analyze the real-time / off-line data, providing maintenance and technical support to ensure the smoothness of business operation among key partners and merchants
  • Coordinate resources of all relevant parties to quickly respond to emergent cases and improve the cooperation mechanism and process
  • Summarize and optimize the on-line / off-line monitoring rules, work closely with the relevant stakeholders to improve the platform’s overall infrastructure performance and capabilities
  • Job Requirements

  • 3+ years working experience in Software Development or Technical Support
  • Familiar with at least one programming language in JAVA,C,C++,C# and Python, computer networks, database(mysql, oracle or sql sever), data mining, or business intelligence
  • Familiar with common operating systems, arm, Linux and windows.
  • Operation or maintenance experience in the sectors of banking, payment agencies (payment & settlement business) and knowledge in K8S is a plus
  • Ability to remain calm and make the right decision in emergency situations
  • Good communication skills with an ability to coordinate and collaborate among teams to drive and complete the work
  • Ability to work under pressure and take the 7*24 emergency on-call
  • Fluent in spoken English / Cantonese and good command of Mandarin
  • Base in Hong Kong
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