Sales Representative to Store Manager - (Luxury Jewelry) (各區有空缺), 20k-45k
HK Island
  • Luxury Retail industries
  • Retail Management
  • Customer Services
  • Our client has been renowned worldwide as the premier retail destination. Showcasing their heritage of design innovation and outstanding service is now truly a global brand with operation in the world.

    Job Resopnseibiltes :

  • Achieve or exceed individual sales plan
  • Utilize exemplary strategic selling skills to effectively identify customer needs and close sales
  • Deliver customer service excellence through words and action; Engage every customer in an interaction that results in the highest level of customer satisfaction
  • Positively contribute to the store's delivery of the clienteling
  • Independently resolve all customer issues up to the maximum level permitted under the established retail guidelines
  • Requirement :

  • Previous retail or luxury retail experience or relevant customer related experience
  • Proven track record in achieving sales results.
  • Willingness to work non-traditional business hours including nights, weekends and holidays.
  • Strong communication skills, both verbal and written, customer service skills and the ability to prioritize while handling multiple tasks is required.
  • Ability to work in a fast-paced, changing environment.
  • Fluent in English, Cantonese and Mandarin
  • Store Manager & Retail Supervisor :

  • Foster a store environment of Service Excellence and make staff accountable for demonstrating the behaviours that enhance customer engagement and loyalty
  • Coach all staff to the company's concept and develop the necessary skills to ensure consistent delivery of great customer services
  • Assess local market opportunities to develop a proactive and effective customer development strategy to drive new customer acquisition
  • Hold periodical performance review meetings with all members of staff in order to identify and leverage strengths, and to close any identified skill gaps through appropriate coaching and training
  • Communicate needs for special events and provide timely Creative Visual Merchandising feedback
  • Requirement :

  • University degree graduated
  • Minimum of 5-7 years of luxury retail management experience
  • Familiarity with Business Sales and Operations Management
  • Experience with Merchandise Processing Systems (MIPS), Retail Inventory Tracking System (RITS), Sales Clerk Inquiry (SCI), and POS
  • Experience with Quality Monitoring Technology
  • Willingness to work non-traditional business hour
  • Strong proficiency with Microsoft Office software, especially Microsoft Word and Excel
  • Benefit :

  • 15 or above annual leave
  • 3 months guarantee communications
  • Highly communications scheme
  • On job training
  • Medical coverage
  • Contact :

    Nicholas Yeung - 22811285


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