Solution Architect
NTT Ltd.
Hong Kong

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure.

We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace.

The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

Want to be a part of our team?The Specialist : GTM Practice Solutions participates in the delivery of solution design, configuration and escalated problem management of solutions and services in client environments.

This position is required to offer pre-sales support by identifying opportunities and contributing to the design and configuration requirements related to client proposals.

The Specialist : GTM Practice Solutions works towards expert level certification, whilst at the same time developing business knowledge.

Develops specific marketing plans and activities for specific product(s) or product line(s) to establish, enhance or distinguish product placement within the competitive arena.

Develops business plans and product positioning in the marketplace. Oversees market research, monitors competitive activity and identifies customer needs.

Establishes pricing strategies. Works with engineering, manufacturing and sales to develop new products or enhance existing product(s) or product line(s).

Working at NTT Key Roles and Responsibilities : Participate in the creation and delivery of technical solutions to clients by engaging with them during the planning and solution definition phase and defining the standards of work (SoW).

Offer detailed technical support in the analysis of user and technical requirements, specifications development, solution design and development, propose technical solutions and provide a high-level design of technical or service solutions to meet the client’s requirements.

Provide user support and assist with troubleshooting and design, configuration and escalated problem management. Participate in the development of technical training and training programs.

Identify opportunities and contribute subject matter expertise to the design and configuration requirements in relation to RFP / RFI and proposals of low complexity.

Collaborate with internal stakeholders to define the solution roadmap and milestones. Work on strategic projects that enhance current solution concepts and / or the creation of new ones.

Work closely with the sales team to evaluate and activate new accounts. Contribute to the knowledge base of solutions and services by sharing best practices and lessons learnt with clients.

Understand the client’s environment, business needs and provide expertise and consulting on the relevant solutions. Work closely with vendors to understand their strategies for solutions and services, can articulate the roadmap, and associated impacts for clients.

Knowledge, Skills and Attributes : Strong understanding of IT industry environment and business needs Demonstrate knowledge of market, verticals, horizontals, business administration and business change inability to lead technical design workshops with the client and NTT stakeholders Possess good technical, quantitative and analytical skills Possess the ability to work with clients and business teams to create client-orientated solutions and services Demonstrate interpersonal skills with the ability to develop and maintain strong stakeholder relationships Ability to recognise opportunities for enhancement and continuous improvement Ability to engage with a variety of stakeholders and colleagues at all levels Ability to establish and manage processes and practices through collaboration and the understanding of business Ability to manage urgent and complex tasks simultaneously Academic Qualifications and Certifications : Bachelor’s degree - BSc / Bcom Informatics Qualification preferred Project Management certification Required Experience : Demonstrable experience in a similar role within a related environment Experience working across multiple domains Project management experience Demonstrated experience working with clients to understand their requirements and define appropriate solutions What will make you a good fit for the role?

  • In-depth knowledge in hybrid cloud technologies including VMware SDDC, Azure and AWS. - Holder of ITIL Certificate is mandatory - Holder of Professional certifications in some of the following is preferred : VMWare Certified Professional AWS Certified Architect - Associate Microsoft Certified Azure Solutions Architect Expert PMP, CCNA, CCNP, CISSP - Competent in English is a must.
  • Competent in Mandarin would be an advantage - Strong analytical skills, high self-motivated and able to work under pressure independently - Good communication skills in both business and technology contexts - Good presentation skills is highly necessary - Excellent problem solving skills, ability to think out-of-the-box - Proven demonstration of sound business acumen - Minimum 8-10 years of experience on infrastructure architect experience in a large-scale enterprise environment - Experience in IT outsourcing and Managed services - Experience with customized service operation model and service level agreement - Experience in develop Managed hybrid cloud solutions including architecture design and migration and service management - Experience across servers, storage, databases and networks - Expert level of relevant IT architecture, strategy or solution design experience in complex environments - Experience in Hybrid Cloud platform like VMWare SDDC, Azure, AWS, GCP is a plus - Skills in project management, service architect and transition.
  • SD-WAN and Software-defined network experience is a plus - Solution consulting experience in Finance & Insurance and Retail sector will be an advantage
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