Audio & Visual Support
Page Personnel
Hong Kong, Hong Kong

Guaranteed 13 Month Salary

About Our Client

Our client is a multi-disciplinary, multi-cultural, multi-lingual company of technologists that supports operation across the region including in Hong Kong, Tokyo, Singapore and Shanghai.

With recent client-base expansion, they are currently looking for a high-caliber to join their team.

Job Description

  • Customer service experience is an advantage.
  • Working experience in Audio & Visual industry is a definite advantage.
  • University graduates preferred but not a must.
  • Good spoken & written English and Chinese (Cantonese and Mandarin).
  • Good communication and interpersonal skills, within the company and at all levels of clients.
  • Team player, pro-active, strong self-motivation and enthusiastic.
  • Ability to work independently.
  • The Successful Applicant

  • Deliver operational support and audio visual services to our banking and commercial clients. The candidate will be stationed primarily onsite supporting our clients audio visual operations.
  • Provide onsite audio visual support service at client offices during operation hours and if necessary, work in different shifts as per client request.
  • Coordinate, setup, test, and standby for client events including local presentation, video / audio / web conference.
  • Manage internal conferencing bridge to ensure scheduled point to point or multipoint conferences are connecting without issues.
  • Operate and maintain audio visual related facilities, perform daily proactive equipment check.
  • Respond to ad-hoc AV support requests and handle accordingly.
  • Troubleshoot and recognize problem quickly and provide contingency to minimize impact to live operation.
  • Coordinate with external vendors, regional support teams and end users on special event.
  • Flexible working hours to match client requirements during Event / Training weeks.
  • Generate and compile data for support service reporting on a regular basis.
  • What's on Offer

    Audio & Visual Support From email

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