Host - Full Time
K11 MUSEA, Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Kowloon
Be a part of the Merlin magic by joining us as a Host based inour LEGOLAND Discovery Centre in HONG KONG ! We hire and empowersmart people who love what they do.
Now’s your chance to join us!
Scope of Job : To provide attentive, efficient, friendly and warm serviceto our guests at all times. To ensureHealth & Safety is our number one priority whilst ensuring that our guestshave the most memorable experience in our attractions.
Responsible to ensurethat maximum sales are generated, cash is accurately managed, and merchandisingare maximised.
OurHost work at the LEGOLAND Discovery Centre and is responsible for generaloperations, to have the latest knowledge of attraction products to assist andinteract with guests.
A willingness to learn and a proactive attitude woulddefinitely be a plus.
Main Responsibilities :
Welcoming each guest ensuring that all of our guests have awesome experience, through proper queue management and a FUN attitude.
Promoting Merlin Entertainments policy of quality customer care by ensuring a courteous, efficient, friendly and entertaining service to guests.
Ensure the site is well presented and kept clean and tidy.
Ensure that each transaction is conducted accurately and efficiently in accordance with the standards of cash handling procedures, considering rates, promotions, vouchers, discounts, etc.
Assisting in the operation of 4D Cinema and rides, with our Master Model Builder to bring children’s imagination to life through LEGO.
To identify guests’ needs and suggesting package / merchandise to meet their needs.
To maintain a highest level of hygiene and quality standard for the F&B area.
About you :
You are a fun individual that loves working as part of a team
You are eager to learn with positive attitude
You are self-motivated, independent andable to work under pressure
Youare customer-oriented and have good communication skills
You love being part of the action and relish the thought of working for theLEGOLAND Discovery Centre and are truly passionate about the brand!
Fresh Graduates are also welcome
Finally the successful candidate must havethe confidence to demonstrate the passion in the product, the people, and fullyembody the Learning FUN of working at LEGOLAND Discovery Centre!
Kindly note, only shortlisted candidateswill be notified. This employment will also support the frontline operations functions of Madame Tussauds Hong Kong as required, for purposes such as training and deployment.