Senior Training Administration Officer
  • Provides logistic support to daily training activities.
  • Develops and maintains training databases for training performance tracking and generation of Management Reports.
  • Develops and recommends administrative processes and procedures to assure efficiency
  • Identifies and resolve administrative problems and issues.
  • Manages projects being assigned by Management.
  • Assists the Team in smooth running of all operations, including training support, report generation, performance tracking, handle enquiries from other departments and distributors etc.
  • Leads and coaches junior staffs on daily tasks so as fostering staff development and meeting team goals
  • Participates in Learning Management System (LMS) Projects and be the system administrator to maintain and enhance site pages and handle system issues as well as support for system enhancement
  • Acquires and maintains knowledge of current technology as it applies to LMS
  • Maintains procedures and policies to ensure the security and integrity of systems
  • Provides troubleshooting assistance for users regarding logging in to the LMS and accessing courses
  • Higher Diploma or above of any discipline
  • At least 8 years relevant working experience, preferably in insurance or banking industry
  • Good communication and interpersonal skills
  • Good service mindset and problem solving skills
  • Work under pressure and self-motivated
  • Good command of both spoken and written English and Chinese
  • Good PC skills including MS Word, Excel, PowerPoint and Chinese Word Processing
  • Working knowledge of multiple web design technologies, such as HTML
  • Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?

    Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

    In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

    ABOUT AXA HONG KONG AND MACAU AXA Hong Kong and Macau, a member of the AXA Group, prides itself on serving over 1.3 million customers 1 in the region.

    In addition to being the #1 global Property & Casualty commercial lines insurer 2 , we are also one of the largest health protection providers in Hong Kong and Macau.

    Empowering people to live a better life’ is the goal of AXA Hong Kong and Macau, which is reflected in everything we do.

    We are one of the most diversified insurers, providing a full range of coverage for individual and commercial customers.

    We offer all-round, integrated solutions across Life, Health and Property & Casualty to address all their insurance needs.

    AXA is an equal opportunity employer. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued.

    We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximize their personal potential.

    1 Including customers of AXA China Region Insurance Company Limited, AXA China Region Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability), and AXA General Insurance Hong Kong Limited

    2 AXA Corporate Solutions, AXA Matrix Risk Consultants, AXA Insurance Company, and AXA Art with AXA XL’s insurance and reinsurance operations combined


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