Senior Executive, Account Management
Hong Kong, Hong Kong, Hong Kong

Working Location : Kwai Hing

Responsibilities :

  • Work in the role of Asia Pacific Account Management for DHL International Supply Chain (ISC)
  • Motivate the team to achieve organizational goals and deliver the service commitment
  • Collaborate and drive performance with stakeholders in various origins, destinations and other internal departments globally
  • Support and guide respective Asia Pacific operations offices to understand and compile with the customer requests
  • Launch and train origin offices and vendors on the new system or operations process
  • Compile and analyze data to identify shortfalls and work on corrective actions
  • Conduct customer meetings, presenting key data and improvement actions
  • Assure good understandings of the standard operating procedure within team
  • Developing and implementing a timeline to achieve targets
  • Requirements :

  • Degree or above or qualification equivalent to Level 4 of Qualifications Framework (QF)
  • 5 years relevant experience in logistics industry is desirable
  • Good command of both written and spoken English and Chinese
  • Strong negotiation, interpersonal and communication skills
  • Energetic, independent and responsible
  • Detail-oriented and customer focus
  • Proficient in PC operations, e.g. MS Excel, PowerPoint & Outlook
  • Less experience will be considered as Executive, Account Management
  • 5 days work, career development, attractive remuneration and benefits package will be offered to the right candidate.Applicants not contacted within six weeks may consider their applications unsuccessful.

    Personal Information Collection Statement pertaining to Recruitment

    DHL ISC (Hong Kong) Limited ( DHL ) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the Ordinance ) and DHL’s Personal Data Protection Policy (the Policy ) at By proceeding to respond to this recruitment advertisement you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.

    All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than six (6) months, after which such data will be destroyed.

    You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent.

    Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Department

    What is International Supply Chain (ISC)

    An International Supply Chain Management service providing end-to-end order management, visibility and reporting for customers’ international shipment flows across all transportation modes.

    The solution links the origin supply chain with the destination requirements, resulting in a more cost effective and efficient supply chain with complete visibility and control.


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