Job Description :
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Result Areas :
Handle daily administrative duties in provident funds operation team of Employee Benefits within specific turnaround time, including exception case handling.
Complete assigned transactions in line with qualified standards within service time frames
Follow up with customers on missing information or data correctness through verbal or written follow up action.
Respond to customers’ enquiries and provide solution and information within the standard service time.
Support to identify and implement process improvement.
Support the delivery of ad-hoc assignment or project such as e-mean promotion, work flow change, etc
Experience & Qualifications :
Degree / diploma holder
3-5 years’ work experience in operation of Mandatory Provident Funds operation
Knowledge / Skills :
Good communication skills in English and Chinese, both spoken and written
Good analytical, problem-solving and communication skills
Attend to details and able to work independent
PC literate in MS Office, including Word, Excel, PowerPoint and Chinese Word-processing