Technical Support Engineer
Schneider Electric
Quarry Bay, Quarry Bay, HK
2天前

Job Description

Technical Support Engineer-006825

  • Analyzing, documenting and communicating to internal / external to meet customer technical expectations and ensure customer satisfaction
  • Managing customer relationships to ensure early and open communication that meets customer expectations
  • Developing and maintaining strong working relationships with Internal Groups such as Sales, Engineering, Service, Marketing, and other relevant company resources
  • Hotline support for technical enquiry
  • Handle goods returns process
  • Using knowledge-bases to share information about known issues
  • Qualifications

  • Higher Diploma or above in Electrical Engineering / Electronic or related discipline
  • 1 year of working experience is preferred. Fresh graduate will also be considered
  • Good command in English, Cantonese & Mandarin
  • Detail-minded and a good team player
  • Customer-oriented & self-motivated
  • Product support knowledge including ACB , MCCB, PLC,BMS or UPS.
  • Good communication and presentation skills
  • Good PC skills including Word, Excel, Power Point
  • 报告这项工作
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    申請
    郵箱地址
    通過點擊“持續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。
    持續
    申請表