Senior Analytics & Modelling Manager - Hang Seng Bank
HSBC Group
Hong Kong, China


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Senior Analytics and Modelling Manager

Customer Value Management

We are currently seeking high caliber professionals to join our department as Senior Analytics and Modelling Manager

Principal Responsibilities

  • Be sensitive to the change of business environment and agile in performing customer analyses dovetailing the suite of strategic intent indicators
  • Lead and drive discussion across top team based on customer insights extracted from strategy analyses
  • Orchestrate cross-business and channel meetings to ensure effective application and deployment of analytics insights with a clear set of performance measurements defined
  • Collaborate with Group teams and offshore centre for cross-reference sharing and overseas meetings
  • Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment.
  • Adhere to HSBC policy, procedures and control requirements applicable to day-to-day working, exceptional and project activities.
  • Qualifications

  • University degree in Mathematics, Statistics, Computer Science or other related discipline
  • Minimum 12 years' working experience in analytics, modelling and machine learning
  • With solid experience of customers analytic in banking industry and the application of business insight into cross-selling initiatives in the context of the customer life cycle management across multiple distribution channels with effectiveness measurement and business learning
  • Self-Motivated, positive, passionate and willingness of continue learning
  • Candidate with less experience will be considered for the position of Manager, Analytics and Modelling)

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