Technical Manager (Cloud Storage) (ITOSS - BAU) (Ref: 20007018)
The Hong Kong Jockey Club
Hong Kong

The Department

Our IT Operations, Systems Assurance and Shenzhen Technology Centre drives and leverages technology refreshment and best practice service management principles, to provide cost-effective and efficient infrastructure and technical environment, system / test assurance, data centre management and valued end-user services.

The Job

  • Lead adoption of strategic cloud storage / backup services - On-premise and Cloud Infrastructure. Apply technical expertise to strategize for current / future technological developments and serve as point of contact for storage / backup technology questions
  • Own the full Storage product lifecycle of storage environment (Plan, Build, Run) leverage Cloud technologies. Technical leadership in design, implementation and support of the core storage services that are highly reliable, flexible, scalable and cost effective
  • Lead and manage storage technical issues impacting applications working cross functionally across leads of infrastructure, network, and application teams
  • Provide guidance to a team of cloud engineers to troubleshoot and investigate performance issues, and resolve in timely fashion
  • Provide 24x7 storage instrumentation & observability, along with compliance of all audits via the use of auditing tools and action plans
  • Review consistently on the usage of storage inventory on-going basis and work on consolidation, migration and deletion of assets associated and ensure savings to IT spend
  • Risk and Control oversight of Storage environment ensuring engagement with Security and Engineering teams
  • About You

  • University degree in Computer Science equivalent
  • 10+ years of work experience in managing a large environment of private or public cloud infrastructure and platform services supporting mission critical applications
  • Expertise in in EMC, HDS, Netapp, HPE or IBM storage & backup solutions
  • Experience in HyperConvergence, Convergence and / or server virtualization solutions
  • Experience in understanding the differences between various vendor implementations of Data tiering, Data Migrations, Multi-site deployments, and cloud integration, and the ability to articulate the differences in software capabilities of vendor storage technologies
  • Automation mindset, experience with modern tools and platforms (Cloud, Jenkins, Docker, Terraform....)
  • Sound Knowledge of Network Configuration Management & Orchestration (e.g Terraform and Ansible)
  • Expert experience in troubleshooting and resolving urgent / critical incidents on production systems.
  • Experience with network disaster recovery
  • 10+ years of work experience in storage and backup solutions
  • 3+ years team leadership and management experience
  • 3+ years of experience in Kubernetes platform, advanced scripting and automation development using shell scripts, Python, Salt, Javascript, Golang, and other frameworks.
  • 3+ years of experience working in agile deliver, cloud environments (e.g.AWS, Azure etc.)
  • 3+ years of project management experience
  • Scrum master / project management certification is preferred
  • Terms of Employment

    The level of appointment will be commensurate with qualifications and experience. A contract employment will be offered to the successful candidate.

    Contract renewal will be subject to mutual agreement between the Club and the individual.


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