Technology - Production Management and Operational Support, Associate - Hong Kong
Morgan Stanley
Hong Kong, Hong Kong, Hong Kong


The International Wealth Management Application Support Group (IWM ASG) in Hong Kong is looking for a technology professional in the role of Production Management Engineer, responsible for the production support, maintenance, process improvements, and the tactical development for systems that support IWM business globally.

Responsibilities :

  • Be a part of the global L1 / L2 support team to support IWM business in Asia.
  • Respond to user enquiries on business systems usage
  • Partner with users and application owners on continuous improvements to business systems
  • Manage and resolve incidents which affect the normal usage and availability of business systems
  • Act as the guardian to production environment, enforce best practices of change management
  • Manage internal technology projects for operational risks and excellence
  • Skills required :

  • 3-5 years of professional experience with exposure to Unix and Windows platforms
  • Extensive knowledge of Perl and Unix shell programming
  • Good understanding to at least 2 of the following RDBMS technologies : Sybase, Informix, MSSQL, DB2
  • Good understanding of software technologies : C++, Microsoft .Net, Java
  • Excellent communication skills
  • Strong analytical and problem solving skills
  • Ability to work under pressure
  • Skills desired :

  • Knowledge of distributed systems technologies
  • Knowledge of financial products
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