Fjord is a service design consultancy, acquired by Accenture Interactive in 2013. We create useful, effective, and desirable digital services that people love.
We help the world’s leading businesses make complex systems simple and elegant with the power of design.
Ourworkenvironmentappealstoself-motivated,flexibleteamplayersthathavegreat interpersonal skills and lots of curiosity. We believe in peer relationships rather than hierarchies;
in teams rather than lone thinkers. Fjord is all about an open collaborative approachandwethinkitisthekeyenablerforustodeliverinnovative,ground-breaking work.
Ourworkenvironment As a Service & Interaction Designer, you will
Apply conceptual thinking to create world-class digital services across multiple platforms, smartly bringing together user needs, business goals and technical realities
Develop sound UX concepts, including the definition of customer needs, task analysis, and the creation of personas, storyboards, scenarios, user flows and use cases.
Translate concepts into designs that illustrate simplicity despite system complexity
Create instant tangibility for the Fjord team and the client through storytelling and rapid prototyping methods, ranging from paper sketching to digital prototyping
Define the User Interface Design through information architecture, wireframes and user flows and validate it through usability testing
Create light weighed specifications and style guides to supplement prototypes for our implementation partners
Work directly with customers and prospects to design end-to-end experiences using participatory and iterative design techniques including observational studies customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behavior and verify design concepts
Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually
Work closely with development teams to ensure that design specifications are implemented
Participate as a contributor to an interdisciplinary team that includes other designers, program management, business and brand strategists, and hardware and software developers
Collaborate effectively with remote team members, including designers, researchers engineering, product management, marketing and others
What will make you an outstanding candidate :
5+ years in-depth knowledge and experience of user interface design with consumer applications, preferably mobile devices, rich web apps / site, interactive TV within the media, and telecommunications industries.
Extensive knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams.
Working knowledge of design and prototyping tools, such as Photoshop, Illustrator, Dreamweaver, Fireworks, Flex and Visio.
Proficient in a variety of methods to convey ideas and concepts (e.g. storyboards, wireframes, prototypes, etc.)
Knowledge of web-based technologies and their impact on the feasibility of design solutions, including the capabilities and limitations of Web Technologies Flex, Ajax, Flash, DHTML, CSS, etc. will be a plus.
Strong knowledge of design process.
Strong influencing, negotiation and communication skills.
Fluency in English and Cantonese.