Senior Customer Success Manager
Hong Kong

Our Client is The Global Leading Data Solutions Company in Travel Industry. To cope with their business expansion, they are now seeking for

to join their Fast-growing and Dynamic Company.

Job Description :

  • Take the lead in engaging client on the implementation and adoption of data products and solutions;
  • Liaise with the client’s key stakeholders on a day-to-day basis to understand the client’s strategy, goals and objectives for the partnership;
  • Meet regularly with clients to review business and ensure goals are being met for partners;
  • Work with solutions engineering team to ensure timely integration with own platform and ensure data solutions are exceeding performance objectives;
  • Build relationships with client teams to promote the expansion of business beyond the initial scope of work;
  • Project manage cross functional teams to implement plans for campaign success;
  • Drive analysis of campaign results, market insights, trends and work with analytics to develop relevant and valued intelligence including custom post-campaign review;
  • Monitor campaign performance and delivery to exceed defined KPIs
  • Overcome obstacles; negotiate pushbacks and drive high customer satisfaction.
  • Job Requirement :

  • Degree holder in Business, Marketing or related disciplines
  • Minimum 4 years of experience in professional client relationship management
  • Knowledge and understanding of the online advertising industry and underlying technology
  • Strong organizational, time management and analytical skills
  • Excellent interpersonal, presentation and communication skills
  • Thrives in fast-paced, demanding and fun entrepreneurial environment
  • Good command in both spoken and written English, Cantonese & Mandarin
  • Interested parties kindly apply via Apply Now for a confidential discussion.

    Please note that only short-listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes .

    Salt is acting as an Employment Agency in relation to this vacancy.

    Job Information

    Job Reference : JO-1910-154761Salary : HK$600000.00 - HK$780000.00 per annumSalary per : annumJob Duration : Job Start Date : 31 / 12 / 2019Job Industries : Customer SuccessJob Locations : Hong KongJob Types : Permanent

    通過點擊“持續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。