My reputable client, a global solution provider is looking to hire an eCommerce Service Delivery Lead to join their quickly expanding team.
About the responsibilities :
Act as the role of Service Delivery Manager to oversee all eCommerce solutions implementation related activities, ensure Project on time delivery with quality.
Follow company internal policy on vendor managements and procurement process.
Responsible for project revenue booking, budget control and payment / billing coordination's.
Act as a key bridge with customer senior / working levels to ensure right Project delivery expectations are managed
Work close with business analyst on preparing new enhancement(s) requirement specification and Prepare quotations / proposal
Ensure proper Project documentations, including user requirements specification, design specification, UAT test plan and scripts, use training manual, operation manuals and in place with proper update
About the requirements :
Bachelor of Science in Computer Science, Information Technology, eCommerce
Proven project management experience using project management methodology
Minimum 10 years of related experience with 5+ years in project management experience
Experience to deliver large and complex scale system integration projects
Strong eCommerce project experience with solution providers background