Product Strategy & Operations Manager/Senior Manager , Food & Beverage (HK)
Klook
Hong Kong, Hong Kong
6天前

What you'll do?

  • Execute strategies to drive sales and quality metrics performance for F&B products categories across regions
  • Lead initiatives and work with regional teams to drive F&B product performance metrics such as conversions, inventory availability, cancellation privilege, instant confirmation etc
  • Collaborate with BD teams to align acquisition priorities and secure supplier privileges to improve product competitiveness
  • Work with marketing teams to drive tactical supplier-led campaigns as well as to develop long-term product mix strategies
  • Work with tech product team to execute potential platform merchandising tools, improve user booking experiences, drive features to boost revenue performance, and merchant portal enhancement.
  • Provide overall direction and support for team. Monitor and assess individual work in accordance with high standards of excellence.
  • Provide feedback, coaching, support, opportunities for development, complete performance appraisals, take corrective action when appropriate.

    What you'll need?

  • 4 - 8 years in strategy or growth operations in industries like travel, ecommerce, or tech startups
  • Strong analytical skills. Excel and SQL proficiency highly preferred
  • Track record of successfully driving cross departmental projects is preferred
  • Experience in ecommerce with a specialization in F&B products is a plus
  • Fluent in spoken and written English. Fluency in Chinese is a plus
  • Eager to work in a small team and fast-paced environment
  • A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that's not afraid to work independently when required
  • Globally-minded and comfortable working with people from different cultural backgrounds and in different time zones
  • Bachelor's degree or above
  • What you'll get?

  • The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future
  • An environment that values honesty, transparency and respect with awesome co-workers globally
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