Assistant Officer
Manpower
Kowloon
6天前
  • Fresh grad welcome
  • Renewable contract
  • Great exposure
  • Our client, a well-respected financial / insurance provider is currently seeking an Assistant Officer to join their policy admin team on contract basis.

    Responsibilities :

  • Deliver administrative and customer service to Group Life & Medical clients and various distribution channels for meeting company objectives
  • Complete record updating in line with qualified standard within service time frames
  • Provide support to agents, brokers and peers to resolve problems
  • Provide professional advice to help clients to resolve the administrative or operation issue
  • Liaise, coordinate and manage clients’ special request with various departments
  • Maintain good customer relationship and provide tailor made service to VIP clients
  • Support the handling of customer complaints
  • Support to deliver customer service program or special project
  • Requirements :

  • Degree / diploma holder
  • Around 3-5 years' relevant work experience, preferably in Group Life / Medical operations and services in Life Insurance Industry
  • Responsible and attentive to details
  • Good customer focus and follow-up skills
  • Mature, independent, outgoing and able to work under pressure
  • Excellent communication and presentation skills
  • Strong PC and word processing skills (both English and Chinese)
  • Excellent command of spoken and written English and Chinese, Putonghua is preferable
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