Senior Business Analyst, Payment Solutions
PCCW Enterprises Limited
Hong Kong

Job Description : Your role

Your role

  • Communicate with various lines of business within HKT as well as external business partners to define system requirement and user journey
  • Coordinate with internal IT, external vendors and Card Schemes to define business processes, product features and functions
  • Implement enhancement to fulfill Card Schemes’ compliances requirements.
  • Coordinate different parties to troubleshoot production issues related to the Card Schemes’ and Host System
  • Lead product setup activities including business requirement gathering and documentation, test plan design, user acceptance and post implementation testing execution, business process and ongoing support mechanism arrangement, user training, etc.
  • Generate reports and conduct analysis based on business data and results, and provide potential improvement actions and plans
  • Reach out to business partners to understand business initiatives to prioritize the project tasks based on cost and benefit considerations
  • Perform ad-hoc assignments
  • Requirements :

    To succeed in this role

  • Degree in Computer Science, Information Technology or related discipline
  • At least 5 years of experience in financial services, with 3 years of experience in payment card industry
  • Experience in Fiserv VisionPlus is definitely an advantage
  • Know-how in business requirement collection, process review, data analysis and end user training
  • Good communication and interpersonal skill, presentation skills, ability to present required information
  • Able to perform independently with can-do attitude
  • Ability to work under pressure and meeting deadlines
  • Logical thinking with analytical mindset
  • Computer proficiency in MS PowerPoint, Word, Excel, knowledge of Project, Access or Visio would be an advantage
  • Good command of both written and spoken English and Mandarin
  • Less experienced candidate will be considered as Business Analyst
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