Assistant Manager, Merchant Relationship
Dah Sing Bank
Hong Kong, HK
6天前

Reporting to Senior Manager, Merchant Relationship, you will be responsible to grow DSB merchant portfolio through effective business and cross-selling strategies to deliver business results in terms of net merchant customer growth, fee income, partnership development, and new product delivery.

Main Responsibilities :

  • Solicit new merchants to use the Bank's Merchant Acceptance Service and Installment Payment Plan Service.
  • Provide quality account management, fostering close collaboration and execution across all stages of the partnership lifecycle (i.
  • e., negotiation, subscriber acquisition, engagement / retention, technical integration, marketing initiatives, etc.).

  • Explore and develop new business opportunities with different partners and payment vendors.
  • Cross-sell the Bank’s other products and services including but not limited to SME banking account, Merchant Receivable loan, credit card & General Insurance to merchants to increase overall revenue for the bank.
  • Assist Team Head to execute business projects, coordinate with internal and external parties to achieve project goals, and measure the project performance after launch.
  • Collect market intelligence and propose improvement on team strategy.
  • Work closely with Card Marketing Team on carrying-out merchant promotion program.
  • Incumbent Requirements :

  • University graduate with minimum 3 years’ relevant experience or secondary education with years’ relevant experience.
  • Self-motivated, sales driven and client focused
  • Excellent merchant network connection.
  • Good knowledge of card acceptance flows and related card policy / regulatory requirements as set by the card associations / the authorities.
  • Hands on experience in using POS terminal is a must.
  • Passed in Paper I and II under Insurance Intermediaries Qualifying Examination (IIQE) preferred.
  • Proficiency in English, Cantonese and MS Office.
  • Good command of written and spoken English and Chinese
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