Job ID 49304 Posted 27-Jan-2022 Areas of Interest Facilities Management Location(s) Hong Kong - Hong Kong
Job Responsibility
Provide assistance to the facility management team to ensure the successful competition of client facility needs.
Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors.
Communicates work orders to technicians and assists management in resolving problems.
Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
Maintains files on work orders, proposals, and department files.
Creates vendor files and checks accuracy on completed paperwork submitted by vendors.
Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
Assists with the inspections on the facility.
Uses pc and / or PDA for work order system, email, ESS and training.
Assist with process and procedure training.
Other duties may be assigned. 
