EOI-(Senior) Workplace Experience / Facilities Coordinator
CBRE
Hong Kong , Hong Kong
4d ago

Job ID 49304 Posted 27-Jan-2022 Areas of Interest Facilities Management Location(s) Hong Kong - Hong Kong

Job Responsibility

  • Provide assistance to the facility management team to ensure the successful competition of client facility needs.
  • Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
  • Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors.
  • Communicates work orders to technicians and assists management in resolving problems.
  • Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
  • Maintains files on work orders, proposals, and department files.
  • Creates vendor files and checks accuracy on completed paperwork submitted by vendors.
  • Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
  • Assists with the inspections on the facility.
  • Uses pc and / or PDA for work order system, email, ESS and training.
  • Assist with process and procedure training.
  • Other duties may be assigned.
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