FX Application Support
Alan Partners
Hong Kong, Hong Kong
source : eFinancialCareers

Responsibilities :

  • Participate in the implementation of the global strategy, business goals and financial target of the department in order to comply with all relevant law and regulations (e.g. UK, EU, HKMA, MAS).
  • Participate in the maintenance of the operational effectiveness of processes and controls by establishing 1st line of defense controls to manage both non-financial and financial risks.
  • Escalate to local and / or global management through appropriate reporting lines of issues relating to risk or other matters of concern.
  • First line support service to (internal and external) global customer base. Including pro-actively assisting Trading & Sales in : analyzing trade flows, modifying trading rules (to increase trading volumes), and looking for ways to improve customer service.
  • Act as first point of contact and provide Service Desk support to end users as per the Banks policy and standard
  • Liaise with other Regional / Global IT teams in deliver and support systems, technologies and services
  • Support and liaise with end users and IT teams in various system upgrades and implementations
  • Deployment Management including releases of the Trading and Distribution Systems and communication with all necessary parties
  • Communication and coordination of Trading and Distribution’ systems releases
  • Maintenance and support of customers trading electronically.
  • Implementation and support of eTrading and Distribution testing environment for external clients relating to Trading / STP ticket feed development
  • Proposing solutions that will mitigate risks of introducing new functionality
  • Requirements :

  • Demonstrated understanding business knowledge in FX, Money Market and Interest Rate products, Knowledge in eFX add advantage
  • Good understanding of investment banking operations from trading to settlement
  • Technical expertise in Microsoft Office Suite of applications
  • Experience of application support and all associated best practices
  • Proven skills in Excel, VBA & SQL programming
  • Experience of CI / CD delivery pipelines; for example Azure DevOps
  • Fluency in both written and verbal English is essential
  • If you're interested in this role, please click "Apply Now or send your updated CV to amanda.ngan alan.partners for a confidential discussion.


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