DKSH is the leading Market Expansion Services provider with a focus on Asia. The Group helps other companies and brands to grow in the Consumer Goods, Healthcare, Performance Materials and Technology sectors.
DKSH’s portfolio of services includes sourcing, market insights, marketing and sales, distribution and logistics as well as after-sales services.
Publicly listed on the SIX Swiss Exchange, the Group operates in 35 markets with 33,000 specialists, generating net sales of CHF 11.
3 billion in 2018. With its strong Swiss heritage and long business tradition since 1865, DKSH is deeply rooted in Asia Pacific.
Drive Growth. Be the Difference. Join DKSH.
DKSH’s strength lies in our great diversity of services, industries, clients, products, regions and employees from various nationalities.
We are proud of our people : they are the reason we are successful. Our people are the best in the industry. They are passionate about their career growth and about business success.
They work as part of an energetic and committed team, positively impacting millions of lives through the products and services we provide.
Join us today if you are ready to Drive growth. Be the Difference. With DKSH, you will experience a world of learning and development, own your career and take business responsibility and have a positive impact that touches people’s lives.
Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
Implement action plans (e.g. make regular calls / visits, take orders, etc.) to achieve sales targets for assigned businesses / territories
Track self / team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
Execute sales activities for assigned businesses / territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
Prepare quotation / tender prices, delivery and commercial terms, in accordance with company policies
Report on the activities and products of the competitors via inputs to the competition reports
Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
Maintain a customer complaints / issues log and follow up on customer issues
Respond to customer orders and queries. Inform current and prospective customers of promotions and new / upgraded products
Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers
Demonstrate basic knowledge and understanding of the industry / market / competitors / customers
Demonstrate basic knowledge in assigned territories / products / services and strong selling skills
Demonstrate strong communication and negotiation skills
Demonstrate basic research and analytical skills
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Demonstrate fluency in local language and ideally in English, both written and spoken
Soft skills : BCP
Diploma or professional qualification in Business Studies / Marketing / Economics or a related discipline
Up to two years' experience in a similar role
Strives to satisfy our customers’ and clients’ needs to the highest level by providing creative solutions and driving their business
Communicates effectively and efficiently with empathy, authenticity and esteem
Wins others over by negotiating skillfully to achieve optimal results
Takes people seriously and acts with passion
Embraces, anticipates and drives change and makes the most out of it
Is optimistic and translates challenges into opportunities
Is able to cope with and recover quickly from problems and setbacks
Is dependable and acts in a straightforward way
Takes charge and acts in a results-oriented way