Account Management Coordinator
Hong Kong

Hungry to make a difference? Then foodpanda may be the place for you!'

At foodpanda, we’re on a mission to redefine customers’ food and shopping experience as a multifaceted online platform across the 14 countries we operate in.

We’re all about bringing on the smartest and brightest minds as we continue to grow in a fast-moving and agile environment, and hiring those who can thrive in an energetic and hardworking start-up culture.

We strive to become everybody’s most loved delivery platform, however, this won't happen without some really awesome people!

We are looking for a highly-driven and motivated Account Management Coordinator to join our fun, professional and dedicated Commercial Department based here in Hong Kong.

Our Commercial Department oversees the end-to-end restaurant partners’ operations and businesses, from partners identification & signing to onboarding & account management, as well as new venture developments.

If you are a food lover, join us now to make a direct impact and contribute to large-scale success!

Know more about the team

Our Account Management team operates under the Commercial Department, which is responsible for relationship management and strategic business planning, such as tailor-made branding and marketing campaigns, with the aim of growing the accounts’ portfolios in order to achieve their business goals!

Role Description

  • Assist Account Management Team on operations such as Salesforce management, PowerPoint presentation preparation, promotional tool management, support team operations as well as other administrative duties including meeting arrangements
  • Regular communication with internal teams and departments, collect and consolidate team requirements accordingly
  • Clear communication on the progress of monthly / quarterly initiatives
  • Perform data analysis and collaborate with business users to provide data insights
  • Responsible for the calculation, administration and maintenance of vendor discounts
  • Execute and proofread the back-end settings of content displayed on our platform
  • Work closely with account managers to identify and resolve quality issues
  • Go the extra mile and support the team to achieve KPI
  • Desired Skills and Experience

  • 1-2 year of experience in Sales Supporting and Data Analyst role
  • A detail minded and resilient team player with strong authoring, editing and reviewing skills
  • Strong numerical sense and analytical skills with good commercial awareness
  • Work independently with multitasking and organizational skills under specific timeframe
  • Able to speak, read & write in English and Cantonese fluently, Mandarin will be an advantage
  • Knowledge in Chinese Word Processing is mandatory
  • Knowledge in the use of MS Office is a must, Salesforce & Tableau will be an advantage
  • Fresh graduates are also welcome
  • What We Offer

  • An international team that you will learn and be inspired from
  • A fast-paced environment to hone your entrepreneurial and professional skills
  • A great collaborative working atmosphere with regular company and team events
  • Responsibility from day one in a fast growing and global company
  • Medical scheme and dental insurance coverage
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