HKT Premier - Customer Relations Executive (Call Center)
PCCW Enterprises Limited
Hong Kong

Job Description :

You will be responsible to deliver professional account servicing to premier customers through dedicated hotline.

  • Identify customer’s need and expectation proactively
  • Uplift customer’s experience by providing better solutions
  • Develop a long-term relationship with customers
  • Work lcoation : Sha Tin
  • 42.5 working hours per week, work shifts between 8am 8pm (including weekends & public holidays)
  • Requirements :

  • F.6 or above
  • Minimum 1 year working experience in customer service (fresh graduate is also welcomed)
  • Customer-oriented, solutions driven, enthusiastic and highly motivated
  • Good communication and interpersonal skills
  • Good command of English and Chinese
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