Process Improvement/ Scrum Master – Insurance Sector – In-house
Wellesley Associates Limited
Hong Kong, Hong Kong
source : EFinancialCareers Ltd

Job Scope

  • Acted as an experienced and mature leader to guide a team of resources to practice process improvement in the use of tools and methodologies with reference to Global Standard
  • Think from a business and operation perspective to contribute to strategy development; thus prepare Action Plans for execution
  • Perform quantitative and quality analysis, process modelling to identify root cause and workflow gaps
  • Revamp and streamline workflow to facilitate overall process performance by understanding users’ pain points and provide measurable recommendations and corresponding approaches
  • Measure the process effectiveness via cost reduced percentage, revenue generation, services quality, operation workflow effectiveness, etc.
  • Collaborate with internal departments and vendors to resolve challenges
  • Constantly monitor the project progress and regularly review on the implementation effect
  • Preferred Domain Knowledge :

  • Domain knowledge in Insurance product / Operation knowledge
  • In-depth experience in project management under Agile environment
  • Good understanding in financial reporting, budgeting and outsourcing
  • Experienced in Agile / Scrum Project Environment, Business Planning and Data Analysis
  • Requirements :

  • University holder in Business Administration, Information technology or other related disciplines
  • Candidates who are Scrum Master, Lean Six Sigma or Black Belt Certified will be considered first
  • 15+ years of working experience specializing in Strategy Planning, Process Design, Change Management, Operations, Distributions and Project Management (Large and Small Scale Project Facilitation Experience)
  • Possess positive attitude with high problem-solving capability skills
  • Strong interpersonal skills with excellent stakeholder management skills
  • Able to adapt in a diverse and challenging environment to drive changes
  • Excellent communication skills in English and Cantonese
  • If you would like to apply for this role or find out more, please contact 2847 9958 and apply online with your latest CV in Word format including

    current & expected salary

  • Kindly note that only shortlisted candidates will be notified.
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